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Application to Practice
The incorporation of evidence-based practice into an agency, clinical
setting, or organization should not come as a surprise. Rather, it should
be an intentional, coordinated and deliberate process. Planned change
can be used to prepare the organization for change and facilitate the
process. Three phases of the change process are unfreezing, moving, and
refreezing (Welch, 1979). Three stages
of adopting a practice innovation based on the evidence are knowledge,
persuasion, and adoption (Rogers, 1995).
Knowledge Stage
- Increase staff awareness about what evidence-based practice is and why
it is important
- Disseminate information about how evidence-based practice can improve
the quality of care provided
- Solicit ideas from staff as to potential areas for practice changes
(Robinson et al. (CJON
article 2000, 4[2]), p. 83 "Revisions").
Persuasion Stage
Preliminary Phase
- Identify expected outcomes of the change. A broad outcome may have been
set at the beginning of the EBP process, but now definitive outcomes need
to be established.
- Outcomes should be measurable and relevant. The more relevant the
outcomes are to the organization, the more likely the practice will
be accepted (Rosswurm
& Larrabee, 1999).
- Outcomes may be clinical, financial, or process-related:
Examples of clinical outcomes: decreased infection
rate, less breakthrough pain.
Examples of financial outcomes: decreased length
of stay, decreased resource utilization, use of less costly medication.
Examples of process-related outcomes: transdermal
fentanyl prescribed more appropriately; fewer routine lab tests ordered
as "daily"; referral for nutritional assessment written
within the first 24 hours of admission.
- Collect baseline data on current practice within the organization.
Examples: quality assurance/quality improvement activities, current knowledge
and attitude surveys, chart audits, patient interviews.
- Identify stakeholders.
The nature of the practice change determines if the intervention is developed
from a multidisciplinary or independent nursing perspective. For example,
representatives from nursing, medicine, dietary, pharmacy, nursing information
systems, and home health were involved in developing a protocol to prevent
opioid-induced constipation (Robinson et al.,
2000).
- Determine costs and resources necessary for implementation and maintenance
Examples: equipment, personnel, training, facilities, classroom space
Planning Phase
- Identify setting for implementation of practice change.
Examples: inpatient nursing unit, outpatient clinic,
organization-wide
- Identify structure or process components that need to be revised
Examples: policies, procedures, standards, documentation
forms
- Determine the appropriate approval process
- Are administrative approvals needed prior to a pilot project?
- Who (both individuals and committees) must approve a new or revised
protocol or procedure? Prior to implementing the guidelines for the
use of transdermal fentanyl, the pharmacy-nursing advisory committee,
a drug utilization and evaluation committee, and the pharmacy and
therapeutics committee reviewed and approved the guideline (Wakefield
et al, 1998, p.1508).
- Identify barriers and bridges
- Organizational and administrative support
- Staff involvement - Change is more likely to be accepted when staff participate
in making the changes
- Physician support
- Costs and cost savings (Wakefield p.1508)
- Competency of staff to implement practice change.
- Impact on quality of life
- Cultural climate of organization - Barriers to change are greatest
in large bureaucratic organizations where changes are made by the
top-down method (Rosswurm & Larrabee,
1999).
- Timing of change - consider other activities occurring within the
organization during the anticipated time frame for planned change.
Horsley, Crane et al (1983) have developed
a "Probability of Adoption Assessment Guide" to assist change
agents in nursing departments in assessing the characteristics of
potential nursing practice innovations that might affect their successful
adoption.
- Develop a time frame for educating all involved staff.
- Develop staff education materials, and
- Teaching plans
Implementation
- When possible, begin a trial implementation or pilot on one or two
units. A trial or pilot allows assessment of the feasibility of the
practice change in the target setting and allows practitioners to influence
adaptation of the change, giving a sense of ownership of the change
process and contributing to a smoother integration of the change (Rosswurm
& Larrabee, 1999). Choose an area, service, or unit to initiate
the implementation that offers the best venue for success.
- Communicate practice changes - Dissemination strategies and techniques
can strongly influence the degree to which a practice change is adopted
(Bostrum & Suter, 1993).
Examples: Inservices, posters, grand rounds, staff meetings, newsletters,
videotapes, audiotapes, computer prompts, demonstrations
- Provide rationale for the change in practice and the evidence supporting
the change
Adoption and Evaluation Stage
Evaluation provides essential data for decision-making and assists staff
in determining whether the intervention should be accepted, rejected or
modified for use in the clinical setting (Goode,
1995).
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