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ADDRESSING NURSES’ PAIN MANAGEMENT COMPETENCY. June Eilers and Ann
Berger, PhD, RN, OCN®, University of Nebraska College of
Nursing, Omaha, NE.
Staff competency is an essential component of optimum pain management
in cancer care. Nurses’ potential to influence patient outcomes
is restricted if they do not possess the necessary knowledge, skills,
and abilities to intervene in a timely manner. As professionals, nurses
have the responsibility to assure consumers that the nursing staff is
competent to provide the care required by patients in the clinical setting.
Fulfilling this professional commitment and meeting the JCAHO requirement
to “determine and ensure staff competency in pain assessment and
management” are a challenge for healthcare institutions. Various
approaches have been recommended for confirming competency, yet few have
been implemented in this area of clinical practice. This presentation
will review the process adapted to address competency and will report
on two years of experience.
The pain management committee provided guidance for the process based
on knowledge of patients’ rights, regulatory requirements, and common
misconceptions and barriers to optimum pain management. The competency
testing was implemented as part of annual competency testing. Educational
packets to guide the nurses in their preparation for competency testing
were made available to all nurses. They completed a monitored written
test that examined multiple areas of competency. Individuals scoring below
a predetermined cutoff were required to review content materials and retest.
Nurses not passing the second time were expected to review additional
educational content to expand their knowledge. Testing results from the
first year guided the process for the second year.
Although no method of competency testing avoids all of the potential limitations,
the process adopted has served to increase awareness of the importance
of pain management, facilitated increased knowledge of misconceptions
and barriers, and established competency in pain management as an expectation
for nurses at our institution.
Oncology nurses frequently have experience caring for patients with varying
types of pain and, thus, have the potential to advocate for improved pain
management at their institutions. Through the promotion of competency
testing, nurses can contribute to improved quality of care for individuals
experiencing pain. Nurses in other centers can build on the two years
of competency testing experience discussed in this presentation.
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