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A COLLABORATIVE PROGRAM FOR BREAST EDUCATION AND FOLLOW-UP. Sue Kruse,
RN, BSN, OCN®, and Margaret Rummel, RN, BSN, MHA, OCN®,
Pennsylvania Hospital, Philadelphia, PA; Lisa Aiello, RN, MSN, OCN®,
Pennsylvania Hematology Oncology Associates, Philadelphia, PA; and Cathy
Fortenbaugh, RN, MSN, AOCN®, Capital Health System, Trenton,
NJ.
The Oncology Nursing Leadership Group of our institution identified a
need for patient education on breast cancer surgery. Most patients are
discharged the day of surgery and have to deal not only with post-op pain,
but also the fear and uncertainty of a new diagnosis of cancer. Nurses
are in the unique position of assisting patients through this process.
We sought a way to address these needs and the time constraints of same-day
surgery. Our goals were (1) to provide all patients with a Breast Surgery
Education Kit, (2) to maintain phone contact with these patients at regular
intervals to discuss problems and concerns and reinforce teaching, (3)
to make referrals and provide financial support as needed, and (4) to
find funding to support this program.
The group received a grant to fund the program. Funding was used to purchase
materials for the kit to be given to all patients undergoing breast surgery,
including a variety of resources to help the patient in understanding
and coping with the surgical procedure and diagnosis. In addition, patients
were contacted at home by one of the outpatient nurses at several intervals
throughout the next year. Patients were asked specific questions about
their recovery, from surgery, symptom management, continued treatment
and follow-up care, and coping strategies. Any problems were communicated
to the patient’s physician.
Follow-up data has been completed on 152 patients since the beginning
of the program. Our data shows the optimal time for intervention was at
the two-month time frame postoperatively as patients were most receptive
to the calls at that time and had the most identifiable needs with possible
interventions.
This project showed the importance of postoperative follow-up and at what
point in time it would be most beneficial to the patient. In addition,
it improved patient care and patient satisfaction for patients having
breast surgery.
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