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Congress Abstracts 2006
288
BRANCHING OUT TO OTHERS. Shirley Blanton, RN, OCN® , Arthur G. James Cancer Hospital and Richard J. Solove Research Institute, Columbus, OH.
Nursing administration adopted a new nursing process based on the book, Relationship-Based Care: A Model For Transforming Practice, published by Creative Health Care Management, Inc. As a member of a book club we read the book and presented the chapters to our units. The poster was designed to present one chapter, teamwork, to the staff.
The tree was chosen as the centerpiece of the poster because of several characteristics that we hope staff will emulate. Briefly these are flexibility, strength, sizes, colors, and branching out and up, much like humans. Each staff member signed a leaf and placed it on the tree as a pledge they would honor a commitment to their co-workers and share the organizational goal of excellent patient and family care.
Our nurse manager is using the poster as a means of reconciling personal differences with staff and patients. Small pocket cards have been distributed to the staff as a reminder of their pledge.
Our nursing satisfaction scores have gone up in part due the way we are changing our nursing practice and raising awareness. The poster and an article have been published in our nursing newsletter, JCNN.
Raising awareness and educating the staff about the new process has been a rewarding experience. The poster is hanging in the unit for staff and patients to view. Other units have come to see the poster and are making their own with variations. We are branching out to others.